Academic Activities
Invited Seminars
University of Notre Dame 2012
Boston College 2012
University of South Carolina 2012
Southern Methodist University 2012
National University of Singapore, Singapore 2012
Instituto de Empresa (IE), Spain 2015
Katholische Universität Eichstätt-Ingolstadt, Germany 2015
Universität Leipzig, Germany 2015
Fudan University, China 2016
IESE, Spain 2016
University of North Carolina at Chapel Hill 2016
Boston University 2016
Vanderbilt University 2016
Emory 2017
Georgia Tech 2017
Ohio State 2017
Villanova 2017
University of Cologne, Germany 2017
Fudan University, China 2017
University of Miami 2018
University of Texas at Dallas 2018
Kyoto University, Japan 2019
Erasmus University, the Netherlands 2021
Johns Hopkins University 2021
Georgetown University 2022
Cornell University 2022
Tulane University 2022
University of Alberta, Canada 2022
INSEAD, France 2023
IESE, Spain 2023
TUM, Germany 2023
Vanderbilt University 2023
University of Notre Dame 2023
University of Virginia 2023
McGill University 2023
London Business School 2024
Conference Presentations
INFORMS conference, Washington DC 2008; INFORMS conference, San Diego, CA 2009; INFORMS conference, Charlotte, NC 2011; POMS conference, Reno, NV 2011; Marketing Science conference, Houston, TX 2011; M&SOM conference, Ann Arbor, MI 2011; ICIS conference, Shanghai, China 2011; POMS conference, Chicago, IL 2012; INFORMS conference, Phoenix, AZ 2012...
Associate Editor
Manufacturing and Service Operations Management (2024 - present)
Service Science (2023 - present)
Decision Sciences (2022 - present)
Journal of Operations Management (Ad Hoc)
Editorial Review Board
Production and Operations Management (POMS)
Referee
Management Science, Manufacturing and Service Operations Management (M&SOM), Operations Research, Production and Operations Management (POMS), Information Systems Research, MISQuarterly, Journal of Management Information Systems, INFORMS Journal of Computing, Journal of Operations Management, Decision Science Journal, Journal of Retailing, Service Science, Journal of Business Ethics
Judge
M&SOM Student Paper Competition (2020, 2021, 2022, 2023); Student Paper Competition for the Product Innovation and Technology Management (PITM) College of POM (2020, 2021, 2022); POMS Behavioral Operations Management (BOM) Junior Scholar Paper Competition (2018, 2019, 2020, 2022, 2023); POMS College of Service Operations Management Best Student Competition (2023, 2024, 2025); M&SOM Service Operations Special Interest Group (2018, 2019, 2021, 2022, 2023); M&SOM Healthcare Special Interest Group (2021); INFORMS Behavioral Operations Management Section Best Working Paper Competition (2022)
Committee Member
INFORMS Service Science Section Best Diversity-Equity-Inclusion-Justice (DEIJ) Paper Award (2023); INFORMS Service Science Best Student Paper Award (2024).
Honors and Awards
Alpha Iota Delta (Decision Sciences and Information Systems Honor Society), 2015
M&SOM Meritorious Service Award, 2015
Management Science Distinguished Service Award, 2015
Management Science Distinguished Service Award, 2016
Management Science Distinguished Service Award, 2018
M&SOM Meritorious Service Award, 2018
M&SOM Meritorious Service Award, 2019
SMU Cox Research Excellence Award, 2019
Corrigan Research Professorship, 2020-present
Management Science Distinguished Service Award, 2020
M&SOM Meritorious Service Award, 2020
Management Science Distinguished Service Award, 2021
M&SOM Meritorious Service Award, 2021
Boghetich Family Distinguished Teaching Award*, 2022
*The most significant teaching award at SMU Cox Business School.
Management Science Meritorious Service Award, 2022
M&SOM Meritorious Service Award, 2022
Mack Institute Research Fellowship, 2023
M&SOM Meritorious Service Award, 2023